Run For Thousands Of Miles, Shantui 2023 Customer Care Tour Launched
With the full power to chase every dream, with passion like fire faith to ignite every kind of hope. In 2023, with the theme of “Fast, accurate, stable and ruthless, car without worry”, the Mountain Push customer care tour activity was officially launched in Kubuqi Desert, Ordos, Inner Mongolia. In the vast land, SD excavator undercarriage parts with a full range of products to fight every inch of land, with the most sincere attitude to serve every customer.
In recent years, as the sustainable strategy has become the main theme of China’s construction and development, a large number of major new energy projects have been started across the country. D6R excavator track chain, as the “important instrument of the country”, naturally will not be absent from this great cause of construction in the new era. In the pilot project of new energy base visited this time, there are more than 70 sets of SD17T and SD16 equipment. In addition, equipment purchased in the early stage to participate in desert governance and photovoltaic project construction, the total amount is up to more than 100 sets. At the construction site of “Standard Place”, the pilot project of Ordos new energy Base in the central and northern part of the Kubuqi Desert, the rumbling sound of machinery can be heard constantly. Hundreds of mountain bulldozers shuttle back and forth, conducting site leveling operations in an orderly manner, bringing unprecedented hustle and vitality to the land with perfect and strong power.
Customer service center into the desert, the pilot project of Inner Mongolia new energy base as the first station of this year’s customer care, is to use the “fast and steady” service to help the 46652735 Oil Air filter project construction efficient completion, with high quality, thoughtful service, let customers feel the mountain push people’s kindness.
Desert high temperature is coming, the mountain push service team “fast” fast response, contact with the project construction unit, the equipment problems in the high temperature weather to do “accurate” accurate prediction, in order to ensure the equipment performance “stable” qualitative, mountain push with “ruthless” strict service requirements, all equipment inspection, overhaul layers of control, more than 100 vehicles for customers before the summer equipment inspection, Check the cooling effect of air conditioning many times, and the heat sink is tested to ensure that customers can have a very comfortable driving environment when the summer comes. With the most professional service skills to achieve excellence, so that customers car worry-free, worry-free life.
During the visit, construction authorities praised the arrival of the care workers, with one of the project leaders saying: “I dry engineering machinery also dry for nearly 30 years, can say that I am really really witness the growth and development of mountain push, I contact the mountain push equipment countless, from the earliest purchase of mountain push EX55 digger carrier roller, with equipment to run south walk north, all over the half of China, mountain push equipment performance that is really a word” praise “, other manufacturers of equipment I also contact, But used to use or feel the most comfortable with the mountain push equipment. The heat dissipation and tightness of mountain push are highly matched with the operating environment in desert areas. In particular, the special ship type with reinforced track plate can easily turn quickly on the dune, just like walking on the ground. Now that my son has taken over my career, I hope he can grow up with the mountains. I actually want to say that Shantui’s care service is really very intimate, always think of the front of the customer, let us enjoy high quality product performance at the same time, but also enjoy the feeling of “God”.
At the end of the visit, the construction project team put forward valuable improvement suggestions to us, which were carefully recorded by the entourage. As the customer said, SD excavator undercarriage parts has become their product of choice for several generations. As Shantui people, we will, as always, protect and inherit the E320 Excavator Track Roller brand carefully.
Crisscross the desert, travel thousands of miles, just to ensure the efficient operation of each equipment, all the way, all the way to act, for customers to use the whole life cycle of equipment escort. Heart, love to care for customers, only to continue to innovate service mode. SD excavator undercarriage parts Customer Care Tour for 15 years has never been interrupted, which is Shantui people’s practice of the core value of “customer satisfaction is our purpose”.